Why is my track stuck mastering?

Your track may have gotten stuck in the mastering process due to a timeout in the system. The entire mastering process should only take a few minutes. 


Try the master again, first with the remaster button. If that doesn’t work, try re-uploading your original file completely. 


Keep in mind that if you bought a master that got stuck, the credit hasn’t been used—so if you retry the master you won’t have to pay again.


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