We handle all of our support requests by email. This is the absolute best way to reach us and we promise we’ll get anything sorted out for you that way.
Our team also really values your insight, so if you want to share your feedback and suggestions with us, we're all ears.
You can get in touch with us anytime by submitting a request.
Please note that the LANDR Support team is available Monday to Friday (9am-5pm EST), and limited hours on weekends. We do our best to get back to you as soon as we can. Depending on your request, it may take 3-5 business days for a response.
Brief us on the issue you're having, and if you haven't already, please include the following:
- Your LANDR login email
- If you’re having any kind of technical issue with the site, please include your browser and operating system.
- If you’re having uploading issues, please include your file size and type/format, and the name of your track.
- If you’re contacting us about one of your tracks, please include the name of your track and the date it was mastered on.
- If you're writing to us about one of your releases, please include the 12-digit UPC code.