Sorry about the trouble with your release -- this is quite a common issue, no matter what distributor you use.
We'll need to get in touch with the store directly so they can fix this for you.
This form contains all the information they request for these types of issues. Once you have submitted the form, we'll forward it onto the stores and they'll fix it as soon as they can.
The stores get thousands of requests like this every day, so this could take a few days.
We appreciate your patience on this one :)