Why am I being asked to update my payment information?

We've upgraded our billing system to Stripe, and as a result all users must re-enter their preferred payment method to keep enjoying their subscriptions.

By re-entering your preferred payment method, you will simply be moved from our previous billing system over to Stripe.

Please note that no additional charge will be placed on your card, it will simply be the default card for future purchases or plan renewals. 

If you do not own a credit card, or have any questions, don't hesitate to reach out to our Support team!

Click here for more information about our accepted payment methods.

Updated

Was this article helpful?

68 out of 322 found this helpful

Have more questions? Submit a request